Client Testimonials

I had a great experience at Burland.  After reading the other reviews on Yelp, I decided to give them a shot.   

I took my watch in for repair, and within minutes the battery had been replaced and it was as good as new.  They also cleaned my wedding ring while I waited.   

If you are a fan of supporting family-run businesses, this is your jeweler. 

Great service, great place.  I will definitely be back!

Stacey H.

Talk about great customer service and affordable prices!

 It’s a non-chain mom and pop jeweler hidden in an off the beaten path stip mall.  It is really perfect!  You get complete one on one and they are willing to work within any budget.  No pressure to buy and just a great experience.  

It is nice looking at wedding bands when there aren’t 15 other brides around you doing the same thing– it makes you feel more special.

Nadia C.

My fiance and I are big supporters of non-chain businesses so when we were looking for a jeweler to make my custom engagement ring we came across Burland on Yelp. The team at Burland, Trish in particular, more than earned their 5 stars. We got one-on-service and ended up with an unbelievably beautiful ring at an incredibly reasonable price. They paid attention to every detail to make sure it was perfect. We will definitely make a return trip to Burland when it’s time to buy bands!

Ashleigh M.

This Jewelry Store GAVE me money back…yes, they paid me!!   In today’s economy, you try and work to do everything right so you can save a little money here and there.  I took in all my old gold, my new engagement ring, and my demands for the perfect wedding band. 

After a 1/2 hour, we had picked out a wedding band for my fiance with one helpful employee and I had resized and sold my old gold with the help of another employee.  Within hours they called to tell me my money was ready as was my diamond ring!  Really?  The SAME DAY?
 
Then, less than a week later, my fiance’s ring arrived.

We picked everything up and they gave me cash and we walked out the door. I didn’t pay them a cent.  

I have worked with other Jewelers and even sold other gold pieces at a party I held – but this was the BEST experience I have had with a Jeweler yet.  My ring looked BRAND new and fits perfectly, and my gold received the BEST and the most HONEST pricing EVER!

 Bring everything to these folks – they are eager to assist you and offer honest, reliable service.

Heather Z

My finacé and I went to Fred Meyer to buy an engagement ring, and we ended up with the whole wedding set for the price we were hoping to pay for just the engagement ring. Their service was awful but you can’t beat their prices. After about 80 days of wearing the ring one of the center stones fell out, and they refused to fix it. I realized that you can’t beat their prices but most anyone can beat their service, so we returned all 3 items. After searching endlessly for the perfect ring online, I found myself wanting a more personal experience with this whole process, so I yelped some ring stores in my area. I found Burland, and after reading the other reviews on this page I had my heart set on finding the perfect ring there. A week later we were walking out of the store with it. The entire experience there was perfect. I love my ring. We worked with Jan who was so sweet and couldn’t possibly have been more helpful. They worked with my budget, I mean they REALLY worked with it, and I couldn’t be happier. If you are looking for a friendly, welcoming, family operated store this is definitely the place.

Madame H.

This family owned business is #1 in personalized service. They always remember your name, keep a record of what you have purchased and your “wish” list. Their repairs are fairly priced and outstanding. They serve generations of families because of their long standing care.

Rita

Thank you Helen Burland for your patience as you continue to work with me in my hunt for Ladder and Key charms!  I so appreciate your “can do” attitude and constant smile and good humor!  . . . and, it’s so much fun to come into your store and look at all the beautiful jewelry!

Debbie S.